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I've been trying to do an email merge from Word to Outlook. The messages will generate, but they will not send: I keep getting an error message that says 'Outlook cannot connect to the server: please make sure you are connected to the internet'. I am connected to the internet, my password is correct, and all of my ports, SSL settings, and server settings are correct: I spent an hour with my ISP yesterday making sure they are. Also, an email message generated independent of the mail merge will send just fine: this has something specific to do with the mail merge messages. Word is doing something to them that keeps them from sending, or there's something about the merge process that is messing up the messages somehow.
This happens whether I generate HTML, text, or attachment messages. Please help me. I have nearly 250 email messages to send that will have to be snail-mailed if I can't figure this out, which will be very expensive.
![Where To Find Mail Merge Word For Mac 2011 Where To Find Mail Merge Word For Mac 2011](https://support.content.office.net/en-us/media/4682406c-3eb8-497c-812a-c256b0596350.png)
With Office 2011 for Mac, your guide to mail merging in Word is Mail Merge Manager. You can invoke Mail Merge Manager by choosing Tools→Mail Merge Manager from the menu bar. It’s designed to be used starting at the top in Step 1, and you work your way down to Step 6. If I run the Mail Merge without the filter, this does not occur, but I now have names of those I do not want labels for. Any help on how to fix this would be appreciated. My version of Word 2011 for Mac is 14.5.1.
Any help will be greatly appreciated.